Archively connects to Intercom and turns every conversation, ticket, macro, and help article into one searchable system you can ask in plain English. Built for founders and ops teams who know the answer to their next product decision is buried in two years of support threads — and have no time to scroll through them.
Every confused user, every feature request, every refund argument — it all happens inside Intercom. Support knows what customers actually want. Product, ops, and the founder usually find out three quarters too late.
Connect Intercom once. Archively reads every conversation, ticket, macro, and help center article you give it access to and turns the lot into one searchable layer indexed by meaning. Ask plain questions like "what are users actually saying about the new pricing page?" and get the answer with the original threads linked. Generate full reports — weekly support summaries, top-issue rollups, feature-request rankings — pulled straight from your support history, no spreadsheet tagging required.
Built for B2B SaaS teams whose support inbox is the most honest customer feedback channel they have — and the hardest one to listen to at scale. These are the moments Archively pays for itself.
Stop guessing why churn ticked up last month. Ask Archively in plain English and get a real readout of what users are complaining about, asking for, or quietly working around — pulled from the actual conversations, not a sentiment dashboard.
Feature requests, recurring confusion, hacks people invented to get around missing functionality — surfaced as ranked patterns across thousands of conversations. Build the thing customers actually want, not the thing the loudest one mentioned in a tweet.
A new bug pattern emerging. A pricing question being asked four times a day. A help article giving wrong answers. Catch it on day two, not day forty when the support queue is on fire.
Join the waitlist to be the first notified for early access. One confirmation email. No newsletters. No drip sequences. Just a note when access opens.
